The Eye Promise Guarantees

Every Eye Promise practice makes a commitment to these five key tenets of high quality eye care:


Your optometrist’s highest priority should be taking care of your eyes in the long term, and protecting your vision. This can be achieved through thorough examinations – with the same practitioner, where possible – and the use of modern equipment to ensure a proactive approach.

Everyone’s eyes are different. No matter what your eye history or your general health, Eye Promise practices promise to make sure you get the time you need and never feel rushed.

Modern advances in technology mean that your optometrist can be even more proactive than before, and use equipment that helps them build a better picture of your eye health over the years. While the hope is always that your eyes will look healthy, using the right diagnostic tools means that anything that does need to be found is spotted and dealt with at the earliest opportunity.

Eye Promise practices like to ensure a longstanding bond between patient and practitioner. With that in mind, they will always make an effort to book you in with an optometrist you’re used to, creating a better experience for client and optometrist alike!


While helping you see well and look great is a key part of any optician’s job, changing business models have meant that people sometimes feel pressured to purchase eyewear following an eye examination. All Eye Promise practices have made a commitment to only recommend solutions that will genuinely add value to you – whether helping you achieve better vision for particular tasks, or helping you achieve the look you’ve always wanted to try!